Terms of Sale & OEM Guidelines.
Commercial terms governing purchase orders, 15-day quotation validity, payment terms, logistics risk, RMA policies, and the 6-step OEM procurement workflow.
Target Audience & Portfolio Scope
Interactive Flat Panels (IFP), All-in-One (AIO) PCs, PTZ Cameras, & Electronic Hardware
Direct Buyers, Channel Partners, System Integrators, Corporate & Institutional Procurement
Legal Terms of Sale
1. Scope & Applicability
These Terms of Sale apply to all purchases, Purchase Orders (PO), B2B quotations, and direct online sales of hardware, accessories, and firmware associated with the iActive brand, manufactured and supplied by Blueskart E-Commerce Pvt. Ltd. Placement of an order implies full acceptance of these terms.
2. Order Acceptance & Quotations
All formal quotations issued by Blueskart E-Commerce Pvt. Ltd. are valid for 15 calendar days unless explicitly stated otherwise in writing.
Orders are deemed final only upon written Purchase Order (PO) acceptance or issuance of an official Order Confirmation by Blueskart E-Commerce Pvt. Ltd.
As an OEM manufacturer, minimum order quantities (MOQ) may apply for custom hardware configurations, white-label requests, or specialized software pre-loadings.
3. Pricing, Taxes & Payment Terms
• Taxes: Prices quoted are in Indian Rupees (INR) and are subject to statutory GST (Goods & Services Tax) as applicable by law.
• Payment Terms: Standard orders require 100% advance payment prior to dispatch. For authorized corporate or institutional buyers with approved credit lines, payments must strictly follow agreed net credit days (e.g., Net 30).
4. Logistics, Shipping & Title Transfer
Risk of damage or loss transfers to the buyer upon delivery of goods to the designated shipping address or handover to the buyer's designated logistics partner.
While Blueskart strives to meet dispatch dates, transit schedules are estimates. The company is not liable for freight delays caused by state check-posts, weather conditions, or force majeure events.
Consignee must inspect outer packaging for physical damage prior to signing Proof of Delivery (POD). Any transit damage must be recorded on the POD and reported within 24 hours.
5. Installation, Warranty & RMA Policy
• Installation Requirement: Heavy electronic hardware (e.g., iActive Interactive Flat Panels) requires installation by certified IActive technicians or authorized partners. Self-installation resulting in physical panel damage voids warranty coverage.
• Warranty Coverage: IActive products carry standard OEM limited warranty against manufacturing defects. Detailed warranty coverage is governed by product category terms issued at invoice.
• RMA Policy: No returns or dispatches back to the factory will be accepted without a pre-approved Return Merchandise Authorization (RMA) ticket from the IActive support portal.
OEM Sales & Procurement Guideline
Step-by-step operational workflow for buyers, dealers, and internal sales teams conducting transactions under the iActive brand.
Step 1: Product Selection & Mapping
Identify precise specifications required (e.g., IFP screen sizes: 65", 75", 86"; OS dual-boot configurations; PTZ camera optical zoom ratios; AIO PC processor tiers). Confirm standard stock or OEM/custom branding.
Step 2: Quotation & Commercial Request
Submit an official Request for Quotation (RFQ) to sales@blueskart.com or via website. Blueskart issues formal Quotation outlining base price, applicable GST, freight, installation, and lead time.
Step 3: PO Issuance & Payment
Buyer issues formal Purchase Order matching approved quotation terms. Advance payment is remitted, or credit terms are verified by the finance department of Blueskart E-Commerce Pvt. Ltd.
Step 4: OEM Assembly & Quality Control
Factory schedules assembly, firmware installation, and quality testing. Products undergo burn-in tests and panel inspection, followed by enterprise-grade packaging suitable for transit.
Step 5: Dispatch & Transit Tracking
Goods are dispatched via authorized logistics partners with GST e-Way bills generated. Tracking details are shared with buyer. Consignee inspects box integrity and signs POD.
Step 6: Installation & Warranty Activation
An IActive service engineer visits site for wall-mounting, cable routing, device calibration, and user orientation. Serial numbers are registered in warranty database and official Warranty Certificate issued.
Request OEM Commercial Quotation
Submit an RFQ for volume hardware procurement, custom white-labeling, or institution credit agreements.